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Return & Donate

We are confident that you will love your new purchase. However, if you are unsatisfied for any reason you may return items within 30 days of product receipt. If your item(s) arrive damaged or defective, please contact Customer Support.

For unwanted items In lieu of a return, we encourage you to donate to a local shelter, rescue, or certified charitable organization. Donating is gratifying, better for the environment, and saves you return shipping fees!

Return Policy

Litter boxes & scratchers

$12 Return shipping
(Deducted from your refund)

All other items

Free return shipping
 
  • Original shipping charges are non-refundable
  • Returned item(s) must have been purchased via modkat.ca
  • After 30 days we reserve the right to refuse items


Questions?

If you have more questions about our return policy, or our donation requirements, please reach out to Customer Support.